NEW YORK (TheStreet) -- Gold futures and shares of gold-mining companies took a sharp turn higher Wednesday after the Federal Reserve surprised the market by announcing a continuation of bond purchases, currently at $85 billion a month.
The Market Vectors Gold Miners ETF (GDX), which tracks shares of gold miners, climbed almost 9%, while the widely followed SPDR Gold ETF (GLD), which is backed by physical gold, gained more than 4.3%, its largest one-day increase since 2012.
Gold's rally may be too little too late for gold miners Newmont Mining (NEM), Anglogold Ashanti (AU), Barrick Gold (ABX) and Goldcorp (GG), which are stuck in a downward trend.
Top Gas Stocks To Watch Right Now: Propell Technologies Group Inc (PROP)
Propell Technologies Group, Inc., incorporated on February 04, 2008, offers enhanced oil recovery technology and services. These services are offered through its wholly owned subsidiary Novas Energy USA, Inc., through commercial application of a Plasma-Pulse Technology.
The Company�� technology is designed to be suitable for oil wells as deep as 12,000 feet. Novas�� Plasma-Pulse Treatment is an Enhanced Oil Recovery (EOR) technology and process. The treatment uses no chemicals.
Advisors' Opinion:- [By James E. Brumley]
While the ongoing implosion of crude oil prices has put high-profile names like Chesapeake Energy Corporation (NYSE:CHK) and Linn Energy LLC (NASDAQ:LINE) in the limelight - and the hot seat - all the noise surrounding those and other names may have distracted investors from looking at the oil rout in an opportunistic light rather than through the panic-colored glasses that have proven so damaging to the likes of LINE and CHK. Rather than fret over how difficult life was going to be for Linn Energy, Chesapeake Energy, and all their peers now that the price of oil was at or below the cost of drilling for it, investors should have been looking at companies that make drilling for oil cheaper and more cost-effective. Enter Propell Technologies Group Inc. (OTCBB:PROP).
- [By John Udovich]
Although oil prices are at multi year lows, now�might be the time to start taking a closer look at�small cap gas compression or enhanced oil recovery (EOR) stocks like TETRA Technologies, Inc (NYSE: TTI), Exterran Holdings, Inc (NYSE: EXH) and Propell Technologies Group Inc (OTCBB: PROP)�as oil and natural gas prices will�inevitably rise once again. To start with, natural gas compression services are�needed to transport natural gas from low-pressure wells into gathering systems, storage and processing facilities�as well as to maintain production as reservoir pressure declines. In addition, compression services�are used to extract gas from�unconventional natural gas sources like shale plays. As for so-called enhanced oil recovery or EOR, its�a generic term for the techniques used for increasing the amount of crude oil that can be extracted from an oil field with these potential methods including steam flood and water flood injection�or hydraulic fracturing�(so-called fracking). Naturally,�demand for compression services and EOR technologies are impacted by (the temporary)�low oil and gas commodity prices and so are the share prices for publicly traded stocks in the space.
Hot Managed Healthcare Companies To Watch In Right Now: Southwest Gas Corporation(SWX)
Southwest Gas Corporation engages in the purchase, distribution, and transportation of natural gas in Arizona, Nevada, and California. As of March 31, 2011, it had 1,844,000 residential, commercial, industrial, and other natural gas customers, including 996,000 customers in Arizona; 665,000 in Nevada; and 183,000 in California. The company also operates as an underground piping contractor that provides utility companies with trenching and installation, replacement, and maintenance services for energy distribution systems. Southwest Gas Corporation was founded in 1931 and is headquartered in Las Vegas, Nevada.
Advisors' Opinion:- [By Seth Jayson]
Calling all cash flows
When you are trying to buy the market's best stocks, it's worth checking up on your companies' free cash flow once a quarter or so, to see whether it bears any relationship to the net income in the headlines. That's what we do with this series. Today, we're checking in on Southwest Gas (NYSE: SWX ) , whose recent revenue and earnings are plotted below. - [By Rich Duprey]
Natural gas provider�Southwest Gas� (NYSE: SWX ) �announced yesterday�its third-quarter dividend of $0.33 per share, the same rate it paid for the last two quarters after it raised the payout from $0.295 per share.
Hot Managed Healthcare Companies To Watch In Right Now: Cyan Inc (CYNI)
Cyan, Inc., incorporated on October 25, 2006, has carrier-grade networking solutions that transform legacy networks into open, high-performance networks. The Company�� solutions include high-capacity, multi-layer switching and transport platforms, as well as a carrier-grade software-defined networking platform and applications. The Company�� solutions enable network operators to virtualize their networks, accelerate service delivery. The Company has designed its solutions to provide a range of applications, including business Ethernet, Wireless and broadband support services and cloud connectivity. The Company also offer high-capacity, multi-layer switching and transport platforms, known as its Cyan Z-Series, that have been designed to support the multiple concurrent technologies used in regional and metro networks, including both Ethernet-based services, as well as optical services.
The Company�� Z-Series platforms have been designed to transport traffic over network layer, utilizing both electrical and optical domains, to enable network operators to maximize network capacity at the lowest cost per bit. The Company�� customers range from service providers to high-performance data center and large, private network operators.
Advisors' Opinion:- [By Lauren Pollock]
Among the companies with shares expected to actively trade in Tuesday’s session are Cyan Inc.(CYNI), Neurocrine Biosciences Inc.(NBIX) and SandRidge Energy Inc.(SD)
Hot Managed Healthcare Companies To Watch In Right Now: Research in Motion Limited(RIMM)
Research In Motion Limited (RIM) designs, manufactures, and markets wireless solutions for the worldwide mobile communications market. The company, through the development of integrated hardware, software, and services, provides platforms and solutions for seamless access to time-sensitive information, including email, phone, short messaging service, and Internet and Intranet-based applications and browsing. Its products and services principally comprise the BlackBerry wireless platform, the RIM Wireless Handheld product line, software development tools, and other software and hardware. The company?s BlackBerry smartphones use wireless, push-based technology that delivers data to mobile users? business and consumer applications. Its BlackBerry smartphone portfolio includes BlackBerry Bold series, the BlackBerry Torch, BlackBerry Curve series, the BlackBerry Style, BlackBerry Storm series, the BlackBerry Tour, BlackBerry Pearl series, and the BlackBerry PlayBook tablet. T he company?s BlackBerry enterprise solutions comprise BlackBerry enterprise server, BlackBerry enterprise server express, BlackBerry mobile voice system, and hosted BlackBerry services. Its technology also enables third party developers and manufacturers to enhance their products and services through software development kits, wireless connectivity to data, and third-party support programs. In addition, the company offers BlackBerry technical support services, non-warranty repairs, and nonrecurring engineering services. Further, it provides BlackBerry App World that offers BlackBerry smartphone users an electronic catalogue that aids in the discovery and download/purchase of applications directly from their BlackBerry smartphone. The company markets and sells its BlackBerry wireless solutions primarily through global wireless communications carriers, and third party distribution channels. Research In Motion Limited was founded in 1984 and is headquartered in Waterloo, Canad a.
Advisors' Opinion:- [By GuruFocus] rch-In-Motion is a high-profile case as renowned investor Prem Watsa bought into the company and sits on the company�� board. The stock was traded at above $140 in 2008. It has since lost more than 95%, traded at single digits and still sinking.
Again let�� take a look at its gross margin:
While BlackBerry was a must-have in the corporate world, the profit margin of Research-In-Motion has started to decline. This was well before Apple (AAPL) released its first iPhone. Again as pointed by Adib, value investors did not buy into RIMM while it was traded at $140 because the P/E ratio then was 45. Value investors bought into RIMM while it was traded at $30-40 because the P/E ratio was at 10. This was in 2009 and the decline in profit margin had been happening for three years.
Why You Should Avoid Margin Decliners?
The reason is simple. The company is losing its price power or it never had price power. Competition is eating into its market.
Will the profit margin of these companies ever recover sustainably? That is a ��oo-hard��question. We should avoid situations where we have to answer this question.
Will these companies ever become good investments? They may. But not until they become net-nets.
The Power of Margin Expansion
On the other hand, if a company can expand its profit margin, it has a competitive advantage. A good example here is Apple (AAPL), which is the king of all margin-expanding companies:
We all know what has happened to the stock of Apple.
What�� Next?
GuruFocus will release a feature called ��arning Signs��which will warn you about the problems a company may have, including margin declines.
In the meantime, our new ��ll-In-One Screener��allows you to screen for the companies that can expand profit margins or those with declining margins. Those with expanding profit margins (think Apple) at reasonable prices will mostly likely be rewarding. Those
Hot Managed Healthcare Companies To Watch In Right Now: eGain Corp (EGAN)
eGain Corporation (eGain), formerly eGain Communications Corporation, incorporated in September 1997, provides multichannel customer service and knowledge management software for in-house or cloud deployment. The Company�� application suite, eGain Service, is available through both licensed and hosted models. It includes integrated applications for social customer service, Web self-service, e-mail management, paper and fax management, chat, co-browsing, short message service (SMS), call tracking and resolution, proactive notifications, cross-channel knowledge management, case management and service fulfillment. These robust applications are built on the eGain OpenCIH platform. The eGain OpenCIH platform enables end-to-end service process management and multichannel, multisite contact center management, and includes certified out of the box integrations with call center, content and business systems. Its applications and platform are built on a service-oriented architecture. It serves a global customer base across a range of industry sectors, including telecommunications, financial services, insurance, outsourced services, retail, technology, manufacturing and consumer goods.
Products and Services
eGain Service 9 is a customer service management solution. It consists of a multichannel customer interaction hub (CIH) platform, eGain OpenCIH Platform, and the eGain Web Customer Experience Suite and the eGain Unified Contact Center Suite, which includes applications for social customer service, Web self-service, and the contact center. The eGain OpenCIH Platform centralizes business rules, interactions, knowledge bases, workflow, analytics, administration and integrations in one common foundation. eGain Mail is a solution for processing inbound customer e-mails and providing mission-critical e-mail customer service. Secure messaging, lifecycle audits and real-time archival are some of the features that provide its customers e-mail management platform for their enterprises. Addi! tional modules include eGain Fax to route, track and respond to faxes with the same infrastructure that is used to handle e-mails and Web form submissions.
The Company�� eGain CallTrack is a phone call logging system. Together with eGain KnowledgeAgent, it provides an integrated solution for phone call logging, tracking and resolution, as well as follow-on task management for service fulfillment. eGain Chat gives contact center agents a range of tools for serving customers in real-time. eGain Chat supports two-way, follow me Web browsing so that agents and customers can lead each other to specific Web pages. Its eGain CoBrowse enables contact center agents to provide live collaboration options to online customers and prospects. It gives companies the ability to deliver real-time assistance. The capabilities include enabling the agent and the customer to fill out forms together, creation of business rules for specific Web pages, and allowing phone agents to provide experience by conducting a co-browse session.
The Company�� eGain SelfService is a solution supporting dynamic frequently asked questions (FAQs), topic-based browsing, natural language search, guided help, virtual assistant technology and case tracking. eGain SelfService offers multi-access self-service capabilities built on a collaborative knowledge management framework within eGain OpenCIH Platform. The modules of this solution are eGain Portals, eGain Guided Help and eGain MessageCenter. eGain Portals deliver a secure and personalized Web self-service gateway, through which customers can retrieve information. This online customer service portal delivers to customers the personal information they want, the way they want to see it, and when they want to see it. Customers can view FAQs, manage their own accounts, review open service tickets, and review their communications with the company within a secure, personalized environment. Its eGain Guided Help gives customers interactive access to the company�� knowl! edge base! , allowing them to find answers and troubleshoot problems by themselves at their convenience. It uses patented search and reasoning technology, coupled with natural language and advanced linguistic processing to search, suggest additional questions and recommend solutions.
The Company�� eGain MessageCenter enables secure and authenticated messaging between a business and its customers. eGain MessageCenter is a secure Web-based portal for customers to read confidential messages, including attachments. Based on a business-configurable option, agent responses to customer inquiries are automatically replaced with a dynamically generated universal resource locator (URL), which directs the customers to the eGain MessageCenter where they authenticate themselves to read the message details. Customers can also send messages to the business through this secure site. All messages are stored within the eGain Platform as part of the multichannel customer history. Its eGain Chatbot is used to create virtual assistants to engage Website visitors, answer their queries, escort them on the Website, and escalate seamlessly to live agents. Chatbots help deflect phone calls to Web self-service, provide memorable and brand-aligned customer service experiences, and increase online sales conversion.
The Company�� eGain Social helps a business monitor the Web and social media sites for conversations about itself. It enables the business to identify and respond to customer inquiries or complaints. It also helps harvest useful content from experts in these channels and develops it into knowledge base articles that can be shared with their other customers. Its eGain Adviser empowers agents handle complex customer interactions. Agents receive guided help for providing contextual up-sell and cross-sell, follow-on service fulfillment and value-added advice through conversations that are compliant with regulations. The solution includes a user interface, integrated workflow and interactive process guida! nce, powe! red by the eGain Inference Reasoning Engine.
The Company�� eGain KnowledgeAgent uses patented search and reasoning technology coupled with natural language and advanced linguistic processing to search, suggest additional questions, and recommend solutions. This solution, in conjunction with eGain Content Adapter, also allows agents to access information stored in external systems. Its eGain IVR enables phone self-service experiences by adding intelligence to interactive voice response, (IVR) and unifying it with other interaction channels, including Web self-service. It offers intelligent dialogs driven by eGain�� case-based reasoning technology and seamless movement across channels.
The Company�� eGain Notify is a flexible, easy-to-use application for managing and delivering automatic reminders, alerts, and updates at all stages of the customer relationship cycle. It is used to provide proactive customer service by sending alerts to customers through multiple interaction channels, such as e-mail, phone and SMS. Its eGain AutoClassify enables companies to increase response turnaround and improve problem resolution by categorizing and routing incoming e-mail and other inquiries. It can also be set up to provide auto-suggestions and auto-responses. eGain AutoClassify understands the customer�� issue and routes inquiries to queues based on categories and the confidence level assigned to those categories. Customer interactions can be placed into multiple independent categories.
The Company�� eGain AutoWorkflow enables businesses to automate complex fulfillment processes that require little or no agent interaction once initiated. Tasks initiated from either e-mails, Webforms, or time-driven processes are automatically handled using the capabilities of the eGain Workflow engine. Its eGain SME is an enterprise collaboration tool that allows subject matter experts (SMEs), to participate in the process of resolving customer queries. SMEs, both internal in the contact ! center an! d external in other departments or companies, are able to fully participate in both solving ongoing problems and suggesting new solutions for inclusion in the knowledge base.
The Company�� eGain Adapters include a set of out-of-the-box integration modules for connecting eGain applications with content repositories, call center telephony solutions, databases and business applications. Its offers three integration modules: eGain Content Adapter, eGain CTI Adapter, and eGain Data Adapter. Its eGain Widgets (Web and Mobile) provides contextual access to the knowledge base and customer accounts from various parts of the businesses��Websites, as well as mobile interfaces.
eGain OnDemand
eGain OnDemand, the software as a service version of the Company�� software suite, is a robust and scalable solution that is used by enterprises to build customer interaction hubs. It hosts applications on servers located in its third party SAS 70 Type II data center. The hosting solution allows rapid deployment of eGain products, including seamless secure access to customer�� in-house data systems; round the clock management of infrastructure, security, servers, operating systems and databases; management systems to monitor servers and applications allowing for availability and performance; easy migration from eGain OnDemand to in-house option and vice-versa. Its value-added services include e-mail spam and virus cleaning, post office services, virtual private networks, remote data access, encrypted backups, and test/reporting/warm spare servers.
eGain SLaaS
eGain SLaaS, the solution-as-a-service version of the Company�� software suite. It is designed to take the risk out of mission-critical customer interaction software deployments and enables companies to validate and realize business value with usage-based pricing and no long-term contracts.
Consulting and Education Services
The Company�� global professional services ! organizat! ion provides consulting and education services designed to facilitate customer success and build customer loyalty. Its consulting services group offers rapid implementation services, custom solution development and systems integration services. It provides these services independently or in partnership with systems integrators who have developed consulting expertise on its platform. The Company�� consulting strategy is to increase margins by providing customers with a range of pre-packaged solutions built on top of our product line.The Company�� education services group provides a range of basic and customized training programs to its customers and partners. Training programs are offered either in-person at the customer site, or at one of its global training centers.The Company�� education services strategy is to provide training and delivery methods for its customers and partners.
eGain Customer Support Service
The Company offers a range of support services designed to rapidly respond to inquiries. Its technical support services are available to customers globally under maintenance agreements. Its customer support service strategy is to provide customer support account managers for large enterprise customers. The customer support service team uses eGain�� own software suite to provide services to its customers through customer support service centers located in California, the United Kingdom, and India.
The Company competes with Art Technology Group, Inc., Avaya, Inc., Consona Corporation, Alcatel, InQuira, Inc., Kana Software, Inc., Live Person, Inc., nGenera Corporation, RightNow Technologies, Inc., Microsoft Corporation, Oracle Corporation, Salesforce.com Inc. and SAP Inc.
Advisors' Opinion:- [By Monica Gerson]
eGain (NASDAQ: EGAN) shares fell 3.76% to reach a new 52-week low of $6.40. eGain's trailing-twelve-month ROE is -8.92%
Aeropostale (NYSE: ARO) shares tumbled 6.81% to reach a new 52-week low of $4.57. Aeropostale shares have dropped 65.05% over the past 52 weeks, while the S&P 500 index has gained 15.37% in the same period.
- [By John Udovich]
Small cap cloud contact software provider Five9 Inc (NASDAQ: FIVN) saw a small pop when it debuted in an IPO last Friday but its now trended back down to its debut price, meaning its worth taking a closer look at the stock along with some potential peers or benchmarks like Incontact Inc (NASDAQ: SAAS), eGain Corp (NASDAQ: EGAN) and LivePerson, Inc (NASDAQ: LPSN).
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